FAQ

Thailand Travel Mart Plus 2025

3-6 June 2025, Chiang Mai, Thailand.

FAQ: Thailand Travel Mart Plus (TTM+) 2025

General Information

Q: What is Thailand Travel Mart Plus (TTM+) 2025?
A: TTM+ 2025 is Thailand’s largest business-to-business (B2B) travel trade event, organized by the Tourism Authority of Thailand (TAT). The event brings together buyers (travel companies, tour operators, and travel agencies) and sellers (hotels, resorts, and tourism service providers) from around the world to network and conduct business negotiations.
Q: When and where will TTM+ 2025 take place?
A: The event will be held from 4-6 June, 2025 at Royal Park Rajapruek, Chiang Mai, Thailand.
Q: Who can participate in TTM+ 2025?
A: Participation is open to buyers, sellers, and Tourism industry professionals, such as hotels, resorts, tour operators, and related tourism organizations. The event is not open to the general public.
Q: What are the participation fees for TTM+ 2025?
A: Seller Payment Details:
  • Payments must be completed within 7 working days of receiving the invoice. Failure to pay within this timeframe will result in your spot being allocated to the waitlist, and any applicable discount will be forfeited.
  • Discounts are calculated based on the full standard rate of THB 35,000.
  • Refunds are NOT available.
For more information, please visit https://thailandtravelmartplus.com/buyer-condition.html

Buyer Payment Details:
  • Hosted Buyer Registration Fee: USD 400
  • International Buyer Registration Fee: USD 300
  • Domestic Buyer Registration Fee: USD 200
For more information, please visit https://thailandtravelmartplus.com/buyer-condition.html
Q: What activities are included in the event?
A: The event features Business Matching sessions, networking opportunities, TTM+ talk, product presentations, and familiarization trips (Pre/Post Tours) to showcase Thailand’s tourism products.
Q: Can I schedule appointments with business partners in advance?
A: Yes, the TTM+ 2025 Business Matching System allows buyers and sellers to schedule appointments in advance via an online platform.
Q: Can I bring a business partner or an accompanying person to the event?
A: No, only registered participants are allowed entry. The event is restricted to pre-approved buyers, sellers, and invited guests.


Login & Registration

Q: What should I do if I forget my password?
A: If you forget your password, you can retrieve it by following these steps:
  1. Go to the Login page.
  2. Click Forgot Password (located below the password field).
  3. Enter your User ID or the email address used for registration, then click Submit.
  4. The system will send an email with your password to the registered email address.
Q: I did not receive my password email. What should I do?
A: Please check your spam or junk folder. If you still have not received the email, contact our support team for assistance.
Q: How can I edit my company information?
A: You can update your company details by logging into your account and accessing the Profile/Company Information section. If you need further modifications, please contact the TTM+’s Secretariat
Q: Can I change the name of the registered participant?
A: Yes, you can request a name change for a registered participant. Please contact the event support team before the specified deadline to process the update.


Participation & Payment

Q: How many people can attend per company, and can I add more participants?
A: Each company is allowed 2 sellers. If you wish to add more, please check with the organizers regarding additional registration options and fees.
Q: What are the payment methods available?
A: Payment can be made via bank transfer only. Please check the official website for more details.
Q: Can I cancel my participation?
A: No refund will be issued for any cancellations.


Booth & Exhibition Setup

Q: What is the size of the booth, and will power outlets be provided?
A: The standard booth size will be specified in the exhibitor manual. Power outlets will be available, but exhibitors should confirm their power requirements in advance.
Q: Can I set up additional vinyl banners or display screens at my booth?
A: Due to space limitations, additional decorations or banners are not permitted at the event. However, you are allowed to distribute brochures or e-brochure at your business meeting table.


Business Matching & Networking

Q: When will I receive my username and password?
A: Your username and password will be sent to you after payment has been completed and your participation in the Pre-Scheduled Appointment (PSA) has been confirmed. This is expected to be around mid-April 2025.
Q: How can I contact the event support team?
A: You can reach the TTM+ support team via email, phone, or the official event platform. Contact details are available on the event website.
Q: How many appointments are available during the event?
A: The total number of appointments is 36 appointments.
Q: Where can I view the list of buyers attending the event?
A: You can view the list by logging into the system using your username and password. Once logged in, you will have access to the profiles and detailed information of potential business partners.
Q: How do I participate in the Business Matching sessions?
A: To participate in Business Matching:
  1. Log in to the Business Matching System.
  2. View and select potential buyers/sellers.
  3. Choose the buyers/sellers you wish to meet. The system will match participants based on a first-come, first-served basis to ensure the best possible business connections.
  4. After each appointment, rate your business partner to confirm the meeting outcome.
  5. Attend the scheduled meetings on time as indicated in your appointment schedule.